No Refunds or Extensions Will be Given Due to Snow Conditions 

Beaver Mountain management may adjust hours and days of operation at any time based upon snow conditions, skier visits, and/or unexpected mechanical issues.

SEASON PASS REFUND ELIGIBILITY

Pass compensation in the form of a refund may be considered for reasons as outlined below.  A $25 processing fee will be charged for refunds whether the pass has been issued or not.  Processing fees are nonrefundable. 

    1. Medical Refunds will be considered for injury, illness, and/or pregnancy.
      • Documentation, in the form of a doctor’s note, must be presented to Beaver Mountain Logan Office within 2 weeks of the disability/injury stating the date of the injury and expected recovery time. If the customer does not present documentation within two weeks, the refund will be based on when the pass holder presents the information according to the schedule listed below.
      • The medical refund will be for the injured person only and will not be extended to additional passes including family members, children, parents, friends, etc., of the injured. Exception: See Season Pass Insurance section below
      • Refund amount will be based on the below-listed schedule of refund terms.
      • Pass will be voided at the time of the request.
    2. Relocation: A refund will be issued for pass holders who are relocating out of the area.
      • Refunds will be based on the below-listed schedule of refund terms.
      • All refund checks will be mailed within 4-6 weeks of request.
      • The season pass will be voided at time of the request.
      • Documentation must be presented to Beaver Mountain Logan Office within 2 weeks of the relocation. If the customer does not present documentation within two weeks, the credit/refund will be based on when the pass holder presents the information according to the following schedule.

SCHEDULE OF REFUND TERMS

Amount of refund will be based on the following schedule, assuming the appropriate documentation has been provided.  A $25 processing fee will be assessed for all medical and relocation refunds. Exception: See Season Pass Insurance section.

  • Full refund will be issued for injuries/relocations presented through November 30 (including off-season injuries) less the $25 processing fee.
  • 75% refund will be issued for injuries/relocations presented December 1 – December 31 less the $25 processing fee.
  • 50% credit will be issued for injuries/relocations presented January 1 through January 31 less the $25 processing fee. No refunds for relocation will be given after January 31.
  • 25% credit will be issued for injuries/illnesses presented February 1 through March 1, less the $25 processing fee
  • No refund will be issued for injuries presented after the last day of February.

SEASON PASS INSURANCE

  • Insurance can be purchased at the time of the season pass purchase for just $25. This will allow full refund for the above-defined reasons with appropriate documentation prior to the last day in February.  Any requests presented after the last day of February will be denied.
  • Immediate family members of the passholder may also request a refund if insurance has been purchased for each of the individual passes.
  • More about season pass insurance