No Refunds or Extensions Will be Given Due to Snow Conditions 

Beaver Mountain management may adjust hours and days of operation at any time based upon snow conditions, skier visits, and/or unexpected mechanical issues.

SEASON PASS FRAUD

PASS FRAUD IS ILLEGAL.  IT IS “THEFT OF SERVICES.”  WE RESERVE  THE RIGHT TO PROSECUTE TO THE FULL EXTENT OF THE LAW.

Sharing your season pass with anyone for any reason is considered fraud.  If season pass fraud is suspected, season pass privileges will be revoked for the remainder of the season.  The person caught using the pass will be charged the price of an all-area, all-day lift ticket as well as a $50 recovery fee.  The pass holder will NOT be eligible to purchase a discounted season pass for the following season but will be welcome to purchase a full-price pass.

STUDENT PASSES – IDENTIFICATION AND PROOF REQUIREMENTS

    • Students in grades 6 through 12 and college are eligible for the student season pass.
    • University students must present a photo ID along with the current class schedule.
    • Middle and high school students must present their school ID with a photo.
    • All students under 18 must have an adult signature before issuing a pass.
    • Continuing education courses lasting less than three months do not qualify for student status.  The length of the course must be verifiable. Flight students must be enrolled in an accredited school with a scheduled end date.
    • Proof of acceptable documentation is at the discretion of Beaver Mountain staff and management.

MILITARY SEASON PASSES – IDENTIFICATION AND PROOF REQUIREMENTS

  • Active, reserve, retired U.S. military personnel, their spouses, dependents, and honorably discharged veterans are eligible for the military season pass price.
  • A government-issued military ID must be presented before a pass can be issued. For veterans, a DD-214 will be accepted along with a picture ID.

SEASON PASS TRANSFER

If not used, a season pass may be transferred through the last day of January.  The person requesting the transfer must do so in writing at the Logan office, giving the name of the person the pass is to be transferred to.  Student Season passes may only be transferred to another student.  Military season passes may not be transferred.  There will be a $25 processing fee for all season pass transfers.

SEASON PASS REFUNDS

Pass compensation in the form of a refund may be considered for reasons as outlined below.  A $25 processing fee will be charged for refunds even if the pass has not been issued.  Processing fees are nonrefundable.

  1. Medical Refunds for injury, illness, and/or pregnancy will be considered.
    • Documentation, in the form of a doctor’s note, must be presented to the Beaver Mountain Logan Office within two weeks of the disability/injury, stating the date of the injury and expected recovery time. If the customer does not present documentation within two weeks, the refund will be based on when the pass holder presents the information according to the schedule below.
    • The medical refund will be for the injured person only and will not be extended to additional passes, including family members, children, parents, friends, etc., of the injured.
    • Refund amount will be based on the below-listed schedule of refund terms.
    • The pass will be voided at the time of the request.
  1. Relocation: A refund will be issued for pass holders relocating from the area.
    • Refunds will be based on the below-listed schedule of refund terms.
    • The last day for a relocation refund request is January 31.
    • All refund checks will be mailed within 4-6 weeks of request.
    • The season pass will be voided at the time of the request.
    • Documentation must be presented to the Beaver Mountain Logan Office within two weeks of the relocation. If the customer does not present documentation within two weeks, the credit/refund will be based on when the pass holder presents the information according to the following schedule.


SCHEDULE OF REFUND TERMS

The refund amount will be based on the following schedule, assuming the appropriate documentation has been provided. A $25 processing fee for all medical and relocation refunds will be assessed unless season pass insurance was also purchased.

  • A full refund will be issued for injuries/relocations presented through November 30 (including off-season injuries), less the $25 processing fee.
  • For injuries/relocations presented December 1 – December 31, a 50% refund will be issued, less the $25 processing fee.
  • No refunds will be issued after December 31 for passes purchased without season pass insurance.

SEASON PASS INSURANCE – HIGHLY RECOMMENDED

  • Insurance can be added for just $25 during the season pass purchase. It must be added to your cart before the pass is purchased and cannot be added later. This will allow a full refund for the above-defined conditions with appropriate documentation before the last day of February. Any requests presented after that day will be denied.
  • If insurance has been purchased for each individual pass, immediate family members of the passholder may also request a refund.
  • Additional details on the Season Pass Insurance.

LOST PASS

Reissue of a lost or stolen season pass will cost $5. Once the new pass is issued, the old pass becomes inactive.

I FORGOT MY PASS

If you are a season pass holder and forget to bring your season pass to the resort, Beaver Mountain Management will issue a replacement for $5.  Once the new pass is issued, the previous Beaver Pass card becomes inactive and will not be scannable through the RFID system at the lifts.

Revised March 2023