FAQ

Beaver Mountain FAQs

• Season Passes: How do I ... ?

  Please check out our YouTube channel to see how to create an account, upload photos, upload student verification, sign waivers, etc.

• Snowsports School: Do I need to arrive early for my lesson?

  Yes. Please arrive at the ski area 30-45 minutes before your lesson. This will allow you time to register at the Snowsports School, as well as rent equipment if needed.

• Snowsports School: What should I wear?

  Please see our section on What to Wear for details. Dressing in layers of clothing allows you to adjust for increasing or decreasing temperatures throughout the day. Generally, cotton is not an appropriate material for skiing. Synthetic or lightweight wool layers are better.

• Snowsports School: Where will I meet my instructor?

  If you have scheduled a private lesson and have paid, you may meet your instructor at the Private Lessons sign directly behind the Snowsports School and Ticket Office. If you are participating in Learn-to-Turn or another group lesson and have paid, you will meet at the orange corral next to the Face Lift.

• Snowsports School: Do I need a lift ticket? How do I get skis/a snowboard?

  Unless you have purchased a Learn-to-Turn beginner package lesson, you will need to purchase a lift ticket at the Ticket Office. You can rent equipment from the ski and snowboard rental shop located on the lower level of the main lodge. Learn-to-Turn package participants will receive a voucher from the Snowsports School for their rentals, which they can take to the rental shop.

• Rental Shop: Can I rent over the phone?

  No. We only do rentals in person.  The reason is because we have lots of boot options and we want to see your feet in order to give you the best fit possible.

• Rental Shop: What is the smallest equipment you rent?

  Ski equipment:  Child size 9 boot, 70 cm ski.
  Snowboard equipment: Child size 12 boot, 90 cm snowboard.

• Rental Shop: What is the largest ski boot size?

  Men’s size 17.

• Rental Shop: What are your hours?

  The mountain rental shop open from 8:00 a.m. and closes at 4:30 p.m. seven days a week (with the exception of Christmas day.)
  The Logan rental shop is open from 8:00 a.m to 7 p.m. Monday through Saturday (with the exception of Christmas day.)

• Rental Shop: Do you offer half-day rentals?

  Yes, both morning half-day and afternoon half-day rentals are available.  Morning rentals must be returned by 1:00 pm.  Afternoon rental fitting starts at 12:20 pm.  See the rental page for pricing.

• Rental Shop: Do you offer season rentals?

  Yes; however, season rental availability changes as inventory levels fluctuate.  Please see a ski tech in person or check the season rental page on our website for availability.

• Rental Shop: Do you rent clothing?

  We have a limited supply of adult and youth size pants and jackets for $15 each or $25 for the set.  We do not rent gloves or goggles.  A credit card imprint is required as a deposit.

• Rental Shop: Do you rent helmets?

  Yes, we rent adult and youth helmets for $10.

• Rental Shop: Do you rent goggles?

  No, we don’t rent goggles or gloves.  These items are available for purchase in our retail shop.

• Rental Shop: Do you rent gloves?

  No, we don’t rent goggles or gloves.  These items are available for purchase in our retail shop.

• Rental Shop: Do you offer multi day rentals?

  Yes. Multi day rentals must be paid for prior taking the gear home with you. A credit card imprint is required as a deposit.

• Rental Shop: If I rent gear in Logan can I return it at the mountain shop?

  No.  Please return gear to the location you rented it at.

• Tickets & Season passes: Will you mail my season pass?

  No.  If you had an RFID season pass card last season, you will use that same card year after year.  Your Season pass is automatically loaded once it is purchased.

  First year buying a season pass?  You will need to pick your card up at our Logan     office or at the mountain once the mountain is open for the season.  

  Students will need to provide registration proof before the pass is activated.

• Tickets & Season passes: I’m buying my season pass and it is asking me to assign a guest, do I get a guest pass?

  No, Assign yourself as the guest.

• Tickets & Season passes: I lost/forgot my season pass, what can I do?

  You can get a new card issued at our Logan office or at the mountain for $5

• Tickets & Season passes: What time do the lifts open?

  Lifts run daily from 9 am to 4 pm, closed Christmas day

• Tickets & Season passes: Are you open on holidays?

  We are closed Christmas day but are opened for normal business hours Christmas Eve, New Year’s Eve, New Year’s Day, Civil Rights Day, and President’s Day.

• Tickets & Season passes: Do you offer half-day passes?

  Yes, half day runs from 9 am to 12:30 pm and 12:30 pm to 4pm.

• Tickets & Season passes: Do you have night skiing?

  Yes; however, most nights are booked as private group events.  We do offer occasional night skiing for the public.  Please refer to our night ski event page for a list of upcoming events

• Tickets & Season passes: I bought a season pass but got injured. How do I/can I get a refund?

  Please refer to the refund/relocation policy page.

• Tickets & Season passes: I bought a season pass but found out I have to move. How do I/can I get a refund?

  Please refer to the refund/relocation policy page.

• Tickets & Season passes: How do I make a reservation to ski?

  Reservations are not required or taken at Beaver Mountain.  Tickets can be purchased at the mountain ticket window the day you would like to ride.

• Tickets & Season passes: How do I make a reservation to ski with my Indy Pass.

  Reservations are not required or taken at Beaver Mountain.  If you are not an Indy+ passholder, please note that Beaver Mountain does have  blackout days that include all weekends and holiday.

• General: How much does it cost to park?

  Parking is on a first-come first-serve basis.  We do not offer parking passes or charge for parking.  However, when the parking lot is full, it’s full.  No parking is allowed on the Beaver access road.  Early arrival is highly suggested on weekends and holidays.  You can view the parking lot webcam  located on the weather page to see how full the lot is.  No overnight parking is allowed.

• General: Can I camp overnight in the parking lot?

  No. Our maintenance crew arrives very early in the mornings and need to clear the parking lot of snow while there are no vehicles in it.

• General: Do you have overnight accommodations?

  No. We are a day facility only. Please see some of our preferred lodging partners on our Winter lodging page.

• General: Do you allow dogs?

  Dogs are never allowed on the hill or in any building at Beaver Mountain.  They are allowed in the parking lot but must be on a leash at all times.  Please be respectful and ALWAYS clean up after your dog.

• General: Do you allow drones?

  NO!

• General: Do you offer tubing?

  No.  Tubing and sledding are not allowed anywhere on the mountain

• General: Do you allow snow bikes?

  Yes.

• General: Can I hike up the hill and ski down?

  Please review the Uphill Travel Policy on the Mountain Safety page.

• General: Is the yurt available to rent during the winter?

  At this time we will be using the yurt for overflow seating and additional food service.  It will not be available to rent until the summer season.